index

Privacy policy

Last updated: December 17, 2025

Coeurfrenchy operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a personalized shopping experience. Coeurfrenchy is powered by Shopify, which enables us to provide the Services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase through the Services, or otherwise communicate with us. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy governs with respect to personal information.

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.


Personal Information We Collect

“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you. It does not include information that is anonymized or aggregated.

Depending on how you interact with the Services, we may collect the following categories of personal information:

  • Identifiers: name, billing address, shipping address, email address, phone number, IP address

  • Commercial information: products viewed, added to cart, purchased, returned, or exchanged

  • Payment information: payment method, transaction details, and payment confirmation (payment card details are processed securely by third-party payment processors)

  • Account information: username, password, preferences, and settings

  • Internet or network activity: browsing behavior, interactions with the website, cookies, and similar technologies

  • Customer communications: messages sent to us via email or customer support


Sources of Personal Information

We collect personal information from:

  • You directly, when you create an account, place an order, contact us, or otherwise provide information

  • Automatically, through cookies, pixels, and similar technologies when you use our website

  • Service providers, such as payment processors, analytics providers, and shipping partners

  • Third parties, including Shopify and marketing partners


How We Use Personal Information

We use your personal information to:

  • Provide, operate, and improve the Services

  • Process orders, payments, shipping, returns, and exchanges

  • Create and manage customer accounts

  • Communicate with you about orders, accounts, and customer service requests

  • Send marketing and promotional communications

  • Personalize your shopping experience and recommend products

  • Detect, prevent, and protect against fraud, abuse, or security issues

  • Comply with legal obligations and enforce our policies


Marketing and Advertising

We may use your personal information to send promotional emails, SMS messages, or display targeted advertisements. You may opt out of marketing emails at any time by using the unsubscribe link included in our emails.

We may share certain information with advertising partners to show you ads that are relevant to your interests. Under certain state laws (such as California), this may be considered “sharing” for targeted advertising.


How We Share Personal Information

We may share your personal information with:

  • Shopify, which hosts our store and provides essential commerce infrastructure

  • Service providers, such as payment processors, shipping carriers, analytics providers, and customer support tools

  • Marketing and advertising partners, to deliver relevant ads and promotions

  • Affiliates, if applicable

  • Legal or regulatory authorities, when required by law or to protect our rights

We do not sell personal information for monetary consideration.


California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

  • Right to know what personal information we collect, use, disclose, or share

  • Right to delete personal information we have collected about you

  • Right to correct inaccurate personal information

  • Right to opt out of the sale or sharing of personal information for targeted advertising

  • Right to limit the use of sensitive personal information (if applicable)

  • Right to non-discrimination for exercising your privacy rights

You may exercise these rights by contacting us using the information below. We may need to verify your identity before processing your request.


Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, analyze performance, and support marketing efforts. You may manage cookie preferences through your browser settings.

We recognize the Global Privacy Control (GPC) signal where required by applicable law.


Children’s Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can delete it.


Data Security and Retention

We take reasonable measures to protect your personal information. However, no system is completely secure. We retain personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.


Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those third-party sites.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.


Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Email: claraure83@gmail.com
Address:
106 S Federal Highway, 312 N
Fort Lauderdale, FL 33301
United States